Contact us

For general questions, please read our FAQs.

If your question is not answered, please use one of the following to get in touch.

Chat support

You can open a chat window by clicking on the green circular icon in the bottom right of this screen, or from any logged in page. If we can't reply to your query immediately, we will respond via email.


Alternatively, you can email us at We aim to reply to emails within 1 business day.


Customer sales and support queries

0203 1111 432 Are you an existing customer or interested in our products? This line is operated between 9:30am and 5:30pm, Monday to Friday.

Estate agent?

Talk to a member of our property operations team. Call: 0203 1111 438.

By post

Our postal address is:

20 Baltic Street, London, EC1Y 0UL

This should also be used if you are returning an ISA Transfer form.


Follow us on Twitter: @bricklanedotcom.

To get help using Twitter, @ message or DM our support account, @bricklanehelp.

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Capital at risk

As with all investing, your capital is at risk. You may not be able to sell your investment within a reasonable timeframe. Investments are made through REITs. Rental yields and dividends may be lower than estimated.

You should note that tax treatment depends on the individual circumstances of each customer and may be subject to change in future. Bricklane does not give financial advice. If you are unsure about whether investment is right for you, you should seek independent advice before investing, including tax advice.