Getting help

For general questions, please read our FAQs.

If your question is not answered, please use one of the following to get in touch.

Chat support

You can open a chat window by clicking on the green circular icon in the bottom right of this screen, or from any logged in page. If we can't reply to your query immediately, we will respond via email.

Email

Alternatively, you can email us at support@bricklane.com. We aim to reply to emails within 1 business day.

Phone

Contact us by telephone on 0203 1111 432. This line is operated between 9:30am and 5.30pm, Monday to Friday.

By post

Our postal address is:

Bricklane.com
TechHub
20 Ropemaker St
London
EC2Y 9AR
United Kingdom

This should also be used if you are returning an ISA Transfer form.

Social

To get help using Twitter, @ message or DM our support account, @bricklanehelp.

Our other Twitter handle is @bricklanedotcom.

Capital at risk

As with all investments, the value of your Bricklane.com investments can decrease as well as increase. It could take the time it takes to sell a property, or longer, to get your money back at an acceptable price.

Rental yields and dividends may be lower than estimated.

A Stocks and Shares ISA may not be right for everyone and tax rules may change in the future. If you are unsure if an ISA is the right choice for you, please seek independent financial advice.